Privacy Policy

Website: https://www.diyu.shop
Store Name: DIYU
Contact Email: diyu@diyu.shop

DIYU (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.diyu.shop (the “Site”), make a purchase, or otherwise interact with us. Please read this policy carefully. By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, billing/shipping address, phone number, email address, payment details, account login information.

  • Non-Personal Information:
    Browser type, IP address, device information, operating system, referral URLs, browsing behavior on our Site.

  • Transaction Information:
    Order history, payment status, delivery preferences.

  • User-Generated Content:
    Reviews, feedback, customer service inquiries.

  • Cookies and Tracking Technologies:
    We use cookies, web beacons, and analytics tools to improve site performance and user experience.

2. How We Use Your Information

We may use your information for purposes including but not limited to:

  1. Processing and fulfilling your orders.

  2. Providing customer support and responding to inquiries.

  3. Sending you updates, promotions, and marketing communications (with your consent).

  4. Improving our Site, products, and services.

  5. Fraud prevention, risk management, and compliance with applicable laws.

  6. Personalizing your shopping experience.

  7. Analyzing website traffic and usage patterns.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following cases:

  • Service Providers: Payment gateways, shipping carriers, marketing platforms, IT support.

  • Legal Requirements: When required to comply with law, regulation, or legal process.

  • Business Transfers: In case of a merger, acquisition, or sale of business assets.

  • Advertising & Analytics Partners: To deliver targeted advertising or analytics (where legally permitted).

4. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal, tax, and accounting obligations.

  • Resolve disputes and enforce agreements.

5. Your Rights

Depending on your location (including California and the European Union), you may have the following rights:

  • Right to Access: Request a copy of your personal information.

  • Right to Correction: Correct inaccuracies in your personal information.

  • Right to Deletion: Request deletion of your personal data (subject to legal exceptions).

  • Right to Opt-Out of Sale/Sharing: We do not sell personal information, but you may opt out of data sharing for targeted advertising.

  • Right to Data Portability: Receive your personal data in a structured, commonly used format.

  • Right to Withdraw Consent: Opt out of marketing communications at any time.

To exercise your rights, please contact us at diyu@diyu.shop.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website functionality.

  • Remember user preferences.

  • Provide targeted advertising.

  • Analyze site traffic.

You may disable cookies through your browser settings, but some features of our Site may not function properly.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will promptly delete it.

9. International Data Transfers

As a global e-commerce business, your information may be transferred to and stored in countries outside of your residence, including the United States. We take steps to ensure your data is handled in compliance with applicable laws.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.

11. Marketing Communications

With your consent, we may send you promotional emails and offers. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. We encourage you to review this page periodically for the latest information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

DIYU
Website: https://www.diyu.shop
Email: diyu@diyu.shop